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Homeowner
Scott Mullins responded quickly in the middle of the hot July weather to our request for an evaluation of our homes HVAC needs. He spent time explaining and educating us on our options. He offered different brands of equipment at different price points offering the pros and cons of each. NO pressure sales tactics that large companies place on many consumers. We immediately knew that Scott was the one for our job. He and his crew arrived on the day and time as promised. They worked together like a well oiled machine. All were polite with a touch humor, knowledgeable and precise, kept their work area in my home tidy and clean, and seemed to really enjoy working as a team. Scott followed up by registering our equipment for it’s warranty and possibly tax credits. My husband and I couldn’t be more pleased with Mullins Heating and Air and highly recommend this company with a five star review !
Annual Service
My previous service team closed and recommended Scott and his team to assume my annual services! I was a bit disappointed that my last service team closed. I am so thankful that they did! I would’ve never connected with Scott and the team. Scott did not disappoint! Their service was above and beyond what my last service company did. Scott explained in detail what they were doing during our spring service every step of the way making us comfortable with the service process. We are extremely happy with their work! I would recommend them to anyone looking for a HVAC team to service their needs!
Was having trouble with our
Was having trouble with our furnace not staying on in the middle of winter. Gave Scott a call and he had a fix for me within a few minutes. As someone who works in support, I understand how difficult it can be to fix things when you don’t have it right in front of you. The fact that he was able to do that troubleshooting as quick as he did over the phone is a testament to years of experience and his expertise in his craft. 5/5 would recommend Mullins Heating & Air without any hesitation.